Turn customer calls and feedback into answers you can prove.

Built for small teams that talk to customers every week.

Bring the calls, emails, and surveys you already have. UpSight reads them, finds what people keep saying, and shows you the exact quote behind each answer.

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Bring in
  • audio and video files
  • transcript files
  • recorded calls
  • built-in surveys
  • Otter
See which path your customers support.
Conversations in. Answers with the quotes behind them out.WHAT YOU HAVECustomer callsInterviewsSurvey answersEmailsMeeting notesDocumentsUpSightReads it allWHAT YOU GETThe answer“Fix onboarding, not pricing.”What people keep sayingA one-page briefThe quotes behind itevery answer links to its source
Your conversations go in. Clear answers, with the quotes behind them, come out.

Ask the question your team needs answered.

Pick what you want to know. UpSight reads every conversation for it, then pins each answer to the quote that backs it.

Your conversations

  1. Is this deal real?Budget, who decides, the need, and timing. Sales teams call this BANT.
  2. What is broken for them?Problems, workarounds, and what they do today. Product teams call this discovery.
  3. Why did they pick us?The job they hired you to do. Marketers call this jobs to be done.
  4. What tipped the decision?What was at stake and what changed their mind.
  5. And morePlus more ready-made question sets.

Every answer shows its source.

Click any finding to open the quote, who said it, and when. Every answer points back to the quotes behind it, so you can check it before you act on it.

Three steps.
No new meetings.

  1. 1

    Add what you have.

    Upload recordings or transcript files, record calls with the desktop app, or run a short survey. Connect Otter and its notes arrive on their own.

  2. 2

    Ask your question.

    “Why are deals stalling?” “Where do new customers get stuck?” “What did people say about price?”

  3. 3

    Get the answer, with the quotes.

    A short brief, the patterns, and the quotes behind them. Share it with your team and act on it.

Who uses UpSight

Plans start free. See pricing

Good evidence gets argued away, lost between meetings, or buried under the next task.

Teams were doing the hard part. They talked to customers. The truth still got lost. That's why I built UpSight.

UpSight keeps the quote, the source, and the next step together, so you can act before it gets lost again.

Rick MoyFounder, UpSight

Start with the calls you already have.

Upload a few recordings and ask your first question. Free to start.

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